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Cuestionario Witty: agentes

Froggy Jumps

(1)
Played 34 %Accuracy 74 Average time 03:06

About this activity

Preguntas sobre Witty Suite y atajos

Created by

Uruguay

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Cuestionario Witty: agentes
 

Froggy Jumps

Cuestionario Witty: agentesOnline version

Preguntas sobre Witty Suite y atajos

by AMEC Uruguay
1

¿Qué es Witty Suite?

2

¿Cuál es el propósito del bot antes de derivar a un humano?

3

¿Qué indica un chat con recuadro rosado en el fondo?

4

Para separar párrafos en un mensaje largo, ¿qué método debes usar?

5

Si envías un error en un mensaje, ¿qué ocurre?

6

Un cliente no responde por un tiempo; ¿qué acción es adecuada?

7

¿Qué sucede al cerrar una conversación por error?

8

¿Cómo desplegar respuestas frecuentes de forma rápida?

9

Si retomas un caso tras interactuar con un colega, ¿qué puedes visualizar?

10

¿Cómo aplicar negrita o cursiva antes de enviar un texto?

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