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CTO Program Building Blocks

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CTO Program Building Blocks

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Module 2

Created by

Beth Facello
Beth Facello
United States

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CTO Program Building Blocks
 

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CTO Program Building BlocksOnline version

Module 2

by Beth Facello
1

A proper CTO Program is a complete " system " with components that bring balance that includes , and .

2

The CTO should have a commitment to agency and be supportive of policies and .

3

The training coordinator is responsible for the overall of the CTO program .

4

The phase provides foundational knowledge for the trainee in a classroom setting . It allows ample time to review performance and address deficiencies to improve skills .

5

On the job training is where the trainee handles live calls under the CTO's guidance . The trainee is never from the CTO .

6

3 types of documentation include , DOR's and checklists .

7

Ancillary components include training program , for phases , position and .

8

testing includes certification , written and practical exams .

9

testing includes procedural and skills testing and written exams and quizzes .

10

The training coordinator is the person responsible for continuously reviewing and is the " point person " for CTOs on matters involving the program and documentation .

 
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