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Froggy Jumps
Froggy Jumps

Módulo Servicio al Cliente

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Módulo Servicio al Cliente

Froggy Jumps

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Este trabajo te va a permitir aprender sobre los valores, el proyecto de vida y la importancia del servicio al cliente también las fortalezas y la forma de relacionarme con los demás de manera respetuosa y responsable. ¿Qué tanto sabes?

Created by

JUAN DAVID SIERRA RODRIGUEZ
JUAN DAVID SIERRA RODRIGUEZ
Colombia

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Módulo Servicio al Cliente
 

Froggy Jumps

Módulo Servicio al ClienteOnline version

Este trabajo te va a permitir aprender sobre los valores, el proyecto de vida y la importancia del servicio al cliente también las fortalezas y la forma de relacionarme con los demás de manera respetuosa y responsable. ¿Qué tanto sabes?

by JUAN DAVID SIERRA RODRIGUEZ
1

¿Cuál es el principal objetivo del servicio al cliente?

2

¿Qué actitud debe tener una persona que brinda servicio al cliente?

3

¿Qué se debe hacer cuando un cliente presenta una queja?

4

¿Cuál de los siguientes es un elemento importante de la comunicación con el cliente?

5

¿Qué beneficio obtiene una empresa al brindar un excelente servicio al cliente?

6

¿Qué significa empatía en el servicio al cliente?

 
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