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Froggy Jumps
Froggy Jumps

Cancelación y Devolución parcial

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Cancelación y Devolución parcial

Froggy Jumps

Played 1 %Accuracy 89 Average time 01:12
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About this activity

Lee cuidadosamente cada situación y selecciona la respuesta correcta de acuerdo con el proceso operativo de cancelaciones y devoluciones parciales

Created by

Academia Aprende Beauty
Academia Aprende Beauty
Mexico

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Cancelación y Devolución parcial
 

Froggy Jumps

Cancelación y Devolución parcialOnline version

Lee cuidadosamente cada situación y selecciona la respuesta correcta de acuerdo con el proceso operativo de cancelaciones y devoluciones parciales

by Academia Aprende Beauty
1

¿Cómo debe solicitarse una cancelación de ticket?

2

¿Cuántas cancelaciones autorizadas tiene como máximo cada sucursal al mes?

3

¿Qué documento debe adjuntarse obligatoriamente al solicitar una cancelación?

4

¿Qué es una devolución parcial?

5

En la situación “Susy quiere un cambio de producto”, ¿Qué procedimiento corresponde?

6

Si Susy decide cancelar completamente la compra después de haber realizado el cobro, ¿Qué procedimiento corresponde?

7

¿Qué autorización es indispensable para proceder con una cancelación?

8

En la situación “Ticket duplicado”, ¿Qué procedimiento corresponde?

9

Si por error se le cobra a Susy un “Producto de más”, ¿Qué debe realizarse?

 
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