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About this activity

Actividad creada para fortalecer conocimientos y promover la mejora de prácticas en la gestión.

Created by

Erick Bermúdez
Erick Bermúdez
Colombia

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Pongamos a prueba tu conocimiento. Responde asertivamente.
 

Pongamos a prueba tu conocimiento. Responde asertivamente.Online version

Actividad creada para fortalecer conocimientos y promover la mejora de prácticas en la gestión.

by Erick Bermúdez
1

El caso se escala solo con disponibilidad.

2

¿Si se contacta un usuario de Argentina es obligatorio pedirle el número documento de identidad (DNI)?

3

¿Este correo tiene estructura (saludo, desarrollo, despedida), tiene ortografía y buena redacción y menciona el número de caso?

4

¿Lo tipificarías como composición del medicamento (lactosa, gluten, huevos, preservantes, etc)?

5

¿Le respondes solicitando Nombre y apellido, número de documento de identidad, ¿eres paciente o profesional de la salud? y número de contacto?

6

Cuando llega un caso de proveedores o de hoja de vida puedo gestionarlo cuando tenga disponibilidad ya que no hay un tiempo establecido para escalarlo.

7

Sí llega un caso por correo de recursos humanos o proveedores u otros en el cual se indican datos como teléfono se debe crear el usuario en fine para realizar la tipificación.

 
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