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Froggy Jumps
Froggy Jumps

Venta y Atención: 60 Horas

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Venta y Atención: 60 Horas

Froggy Jumps

Played 7 %Accuracy 70 Average time 09:10
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About this activity

Curso de venta y servicio

Created by

gumi gm
gumi gm
Spain

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Venta y Atención: 60 Horas
 

Froggy Jumps

Venta y Atención: 60 HorasOnline version

Curso de venta y servicio

by gumi gm
1

¿Qué tipo de cliente identifica para adaptar el tono: indeciso, agresivo, racional o impulsivo?

2

¿Qué técnica mejora la comprensión de necesidades tras escuchar?

3

Qué aspecto verbal es clave para una comunicación clara?

4

¿Qué técnica de preguntas guía al cliente hacia una solución?

5

Al enfrentar objeciones como precio, ¿qué enfoque se recomienda?

6

¿Qué método de cierre implica comparar beneficios y costos?

7

¿Qué bloque se centra en la fidelización y postventa?

8

¿Qué instrumento registra incidencias y gestiona seguimientos?

9

¿Qué técnica de gestión de conflictos busca calmar al cliente?

10

¿Qué evaluación complementa la prueba teórica en este curso?

 
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