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Crossword Puzzle

QFD Y AMEF

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QFD Y AMEF

Crossword Puzzle

(2)
Played 23 %Accuracy 100 Average time 16:33
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About this activity

QFD Y AMEF

Created by

Guadalupe García Ramírez
Guadalupe García Ramírez
Mexico

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QFD Y AMEF
 

Crossword Puzzle

QFD Y AMEFOnline version

QFD Y AMEF

by Guadalupe García Ramírez
1

Metodología sistemática que transforma las necesidades y expectativas del cliente en especificaciones técnicas para el diseño y desarrollo de productos o servicios.

2

Conjunto de necesidades, expectativas y preferencias expresadas o implícitas por los clientes que sirven como base para el QFD.

3

Herramienta principal del QFD que relaciona los requerimientos del cliente con las características técnicas del producto.

4

Necesidades que el cliente expresa de manera clara y directa.

5

Características que el cliente espera encontrar naturalmente en un producto o servicio, aunque no las mencione.

6

Características innovadoras que generan entusiasmo y superan las expectativas del cliente.

7

Especificaciones medibles que describen cómo la organización satisfará los requerimientos del cliente.

8

Sección de la Casa de la Calidad que muestra el grado de relación entre las necesidades del cliente y las características técnicas.

9

Parte superior de la Casa de la Calidad donde se analizan las relaciones positivas o negativas entre características técnicas.

10

Evaluación del desempeño de una organización frente a sus competidores para identificar fortalezas y oportunidades de mejora.

11

Metodología preventiva utilizada para identificar, evaluar y priorizar fallas potenciales antes de que ocurran.

12

Forma específica en que un producto, componente o proceso puede fallar.

13

Medida del impacto o gravedad de las consecuencias de una falla potencial.

14

Probabilidad de que una falla potencial se presente durante la operación o el proceso.

15

Indicador obtenido al multiplicar Severidad, Ocurrencia y Detección para priorizar acciones correctivas.

7
14
12
9
3
1
11
15
13
4
2
5
10
6
 
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