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Froggy Jumps
Froggy Jumps

Soporte técnico: remoto y presencial

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Soporte técnico: remoto y presencial

Froggy Jumps

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About this activity

Mantenimiento y soporte

Created by

Valentin Rojas
Valentin Rojas
Mexico
This game is a version of
Soporte técnico: remoto y presencial

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Soporte técnico: remoto y presencial
 

Froggy Jumps

Soporte técnico: remoto y presencialOnline version

Mantenimiento y soporte

by Valentin Rojas
1

¿Qué contempla el soporte técnico a distancia?

2

¿Qué se verifica primero en un diagnóstico remoto?

3

Ventajas del soporte remoto incluyen:

4

¿Qué se requiere para un soporte remoto exitoso?

5

Al atender de forma presencial, debes:

6

¿Qué se revisa en mantenimiento preventivo presencial?

7

Manejo de escalamiento implica:

8

¿Qué documento es útil tras una intervención?

9

Buenas prácticas de seguridad:

10

Qué metricas se deben registrar en mantenimiento:

 
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