New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Yes or No
Yes or No

Yes or No ways to reduce risk within confrontational situations

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Yes or No ways to reduce risk within confrontational situations

Yes or No

Played 11 %Accuracy 100 Average time 00:33
Create copy

About this activity

Handling confrontation

Created by

Naomi
Naomi
United Kingdom

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Yes or No ways to reduce risk within confrontational situations
 

Yes or No ways to reduce risk within confrontational situationsOnline version

Handling confrontation

by Naomi
1

Raise your voice and speak over patients

2

Lower your voice and actively listen

3

Inform the patient you are unsure of how to support them and give them information/advise them of who could

4

Have crossed arms and no eye contact when patients are speaking about their concerns

5

Take the patient into a quiet room and listen to their issue

6

Being empathetic to patients situations

7

Observe physical cues such as heavy breathing and pacing to prevent a situation from escalating

8

Point in patients faces and get in their personal space

9

Call security/back up if the situation worsens

10

Stand away from the door

11

Laugh in your colleagues face and call them names

12

Keep personal space of 2 meters minimum

13

Inform the patient that you are busy and you do not have time to help them

14

Have open body language

15

Refusing to work with a member of staff due to their work ethic

 
Are you sure you want to leave the page?

If you leave, you will lose the game in progress.