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Tácticas para resolver conflictos

Froggy Jumps

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About this activity

Quiz sobre tácticas de resolución

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Mexico

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Tácticas para resolver conflictos
 

Froggy Jumps

Tácticas para resolver conflictosOnline version

Quiz sobre tácticas de resolución

by juanita
1

¿Qué técnica implica expresar necesidades de forma clara y sin atacar a la otra persona?

2

¿Qué estrategia facilita entender el punto de vista contrario?

3

En conflicto, ¿qué busca el acuerdo que satisface a ambas partes?

4

¿Qué técnica propone pedir un tiempo para calmar emociones?

5

¿Qué modelo ayuda a formalizar acuerdos y compromisos?

6

¿Qué rol facilita la mediación?

7

¿Qué método reduce malentendidos en conflictos culturales?

8

¿Cuál es una señal de escalamiento de conflicto?

9

¿Qué técnica ayuda a identificar intereses subyacentes?

10

¿Qué recurso es útil cuando hay emociones intensas?

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