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Crossword Puzzle
Crossword Puzzle

Comunicación Asertiva y Efectiva

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Comunicación Asertiva y Efectiva
 

Crossword Puzzle

Comunicación Asertiva y EfectivaOnline version

Conceptos clave para comunicarse mejor

by Cristina Alexandra Ramirez Tenepaguay
1

Capacidad de expresar ideas, sentimientos y opiniones sin agredir a los demás.

2

Valor fundamental para comunicarse sin ofender ni imponer.

3

Forma de expresar desacuerdo sin atacar a la otra persona.

4

Capacidad de controlar las emociones antes de responder.

5

Habilidad para reconocer y defender los propios derechos de manera adecuada.

6

Acción de decir lo que se piensa de forma clara y sincera.

7

Capacidad de ponerse en el lugar del otro al comunicarse.

8

Forma adecuada de decir “no” sin sentirse culpable ni ser agresivo.

9

Elemento principal para comprender correctamente lo que otra persona dice.

10

Cualidad de un mensaje fácil de entender.

11

Medio por el cual se transmite una idea, información o sentimiento.

12

Persona que recibe e interpreta el mensaje.

13

Persona que transmite el mensaje.

14

Respuesta que permite saber si el mensaje fue comprendido.

15

Proceso de intercambio de información entre dos o más personas.

16

Elemento que puede dificultar o confundir la comunicación.

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10
5
7
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1
16
13
15
2
9
3
8
11
6
 
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