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Caso Práctico: Tigo

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Caso Práctico: Tigo

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Played 9 %Accuracy 100 Average time 00:32
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About this activity

V/F sobre la relación pública

Created by

Troncoso Conde, Vanessa Noemy
Troncoso Conde, Vanessa Noemy
Bolivia

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Caso Práctico: Tigo
 

Caso Práctico: TigoOnline version

V/F sobre la relación pública

by Troncoso Conde, Vanessa Noemy
1

Tigo habilitó una línea gratuita para atender a los clientes.

2

La atención al cliente forma parte de la interacción externa de una empresa.

3

Las Relaciones Públicas ayudan a mantener una buena imagen institucional.

4

La empresa decidió no informar a los usuarios sobre las fallas.

5

Publicar información en redes sociales es una estrategia de Relaciones Públicas.

6

Tigo cerró todos sus canales de comunicación con los clientes.

7

La comunicación con los clientes es importante para las Relaciones Públicas.

8

Tigo recibió quejas de sus clientes por problemas en el servicio de internet.

9

Resolver los problemas de los usuarios puede mejorar la imagen de una empresa.

10

Las acciones realizadas por Tigo buscaban mejorar su imagen institucional.

 
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