Email Etiquette Mastery

Froggy Jumps

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About this activity

Best practices for professional emails

Created by

John Michael Alic

Philippines

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Froggy Jumps Email Etiquette MasteryOnline version Best practices for professional emails by John Michael Alic 1 What is the best practice for subject lines in professional emails? a Leave it blank b Use vague terms c Keep it concise and descriptive 2 Which greeting is appropriate for a formal email? a Hey there b Dear Mr./Ms. Lastname c Hi you 3 How soon should you typically reply to professional emails? a Within 24 hours b Within a week c Never reply 4 Before sending an email with an attachment, you should: a Mention the attachment in the body and check the file b Wait for the recipient to ask c Send without mentioning 5 What is best practice for email tone? a Be concise and professional b Write long rambling paragraphs c Use emoji-heavy language 6 What should you include in an email signature? a It’s fine to omit company b Name, title, company, contact info c Only nickname 7 How should you handle sensitive information in email? a Always encrypt regardless b Avoid sending sensitive data over email c Share freely 8 How should you format bullet points in an email? a Avoid bullets entirely b Use bold red bullets c Use simple, aligned bullets; avoid heavy formatting 9 What should you do when forwarding an email? a Provide context and remove unnecessary chains b Forward as is c Delete all content

Froggy Jumps

Email Etiquette MasteryOnline version

Best practices for professional emails

by John Michael Alic

What is the best practice for subject lines in professional emails?

Leave it blank

Use vague terms

Keep it concise and descriptive

Which greeting is appropriate for a formal email?

Hey there

Dear Mr./Ms. Lastname

Hi you

How soon should you typically reply to professional emails?

Within 24 hours

Within a week

Never reply

Before sending an email with an attachment, you should:

Mention the attachment in the body and check the file

Wait for the recipient to ask

Send without mentioning

What is best practice for email tone?

Be concise and professional

Write long rambling paragraphs

Use emoji-heavy language

What should you include in an email signature?

It’s fine to omit company

Name, title, company, contact info

Only nickname

How should you handle sensitive information in email?

Always encrypt regardless

Avoid sending sensitive data over email

Share freely

How should you format bullet points in an email?

Avoid bullets entirely

Use bold red bullets

Use simple, aligned bullets; avoid heavy formatting

What should you do when forwarding an email?

Provide context and remove unnecessary chains

Forward as is

Delete all content

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

Email Etiquette Mastery

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Email Etiquette MasteryOnline version

by John Michael Alic

What is the best practice for subject lines in professional emails?

Which greeting is appropriate for a formal email?

How soon should you typically reply to professional emails?

Before sending an email with an attachment, you should:

What is best practice for email tone?

What should you include in an email signature?

How should you handle sensitive information in email?

How should you format bullet points in an email?

What should you do when forwarding an email?

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