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Froggy Jumps
Froggy Jumps

BUENAS PRÁCTICAS EN LA COBRANZA

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BUENAS PRÁCTICAS EN LA COBRANZA

Froggy Jumps

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AYUDA A A LA RANITA A SALTAR Y SALTAR PARA LEGAR AL OTRO EXTREMO DEL ESTANQUE

Created by

CLAUDIA VIRIDIANA ÁVILA FLORES
CLAUDIA VIRIDIANA ÁVILA FLORES
Mexico
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BUENAS PRÁCTICAS EN LA COBRANZA

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BUENAS PRÁCTICAS EN LA COBRANZA
 

Froggy Jumps

BUENAS PRÁCTICAS EN LA COBRANZAOnline version

AYUDA A A LA RANITA A SALTAR Y SALTAR PARA LEGAR AL OTRO EXTREMO DEL ESTANQUE

by CLAUDIA VIRIDIANA ÁVILA FLORES
1

Según los principios clave para la persuasión en mensajes escritos, ¿Cuál de las siguientes palabras se debe evitar utilizar en los mensajes de cobranza vía WhatsApp?

2

¿Cuál de las siguientes acciones se debe evitar al redactar un mensaje de cobranza profesional por WhatsApp?

3

Buenas Prácticas de Timing ¿Cuál es una buena práctica de timing que favorece el respeto al cliente y aumenta la efectividad de la cobranza?

4

Acciones Estrictamente Prohibidas (NUNCA) Según el documento, ¿cuál de las siguientes acciones está estrictamente prohibida (NUNCA) para un asesor de cobranza por WhatsApp?

5

Según los principios de persuasión en mensajes escritos, ¿qué implica la Reciprocidad?

6

Al redactar un mensaje profesional de cobranza, ¿cuál es una práctica recomendada?

7

¿Qué deben evitar los asesores estrictamente al usar una cuenta corporativa de WhatsApp?

 
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