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CAPS System and Providers

Yes or No

Played 10 %Accuracy 100 Average time 00:43

About this activity

Answer Yes or No questions about the CAPS System and Provider calls.

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CAPS System and Providers
 

CAPS System and ProvidersOnline version

Answer Yes or No questions about the CAPS System and Provider calls.

by Lexy
1

Is the audit number for a claim selected on the 124 screen in CAPS?

2

Always notate on the CAPS 017 screen when providing the Part B deductible.

3

eQuest provides Hospital Indemnity benefit information.

4

The provider's Tax ID is required for claim status.

5

You select the claim year from the 116 screen in CAPS.

6

The issued and cashed date are always provided to the provider.

7

When providing patient responsibility, it should be notated on the 017 screen in CAPS.

8

Zelis will provide the EOP/EONP to the provider.

9

eQuest can be used when there is no EICN number listed in CAPS.

10

When providing Medicare Supplement benefits, it must be notated on the 017 screen in CAPS.

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