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Froggy Jumps
Froggy Jumps

Postest: Comunicación Asertiva

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Postest: Comunicación Asertiva

Froggy Jumps

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About this activity

Postest sobre comunicación asertiva

Created by

ANGIE PAOLA VARGAS CASTELLANOS
ANGIE PAOLA VARGAS CASTELLANOS
Colombia

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Postest: Comunicación Asertiva
 

Froggy Jumps

Postest: Comunicación AsertivaOnline version

Postest sobre comunicación asertiva

by ANGIE PAOLA VARGAS CASTELLANOS
1

La comunicación asertiva permite:

2

Ante un usuario molesto, la respuesta más adecuada es:

3

Un derecho del colaborador es:

4

Un deber del colaborador es:

5

Qué característica pertenece a la comunicación asertiva?

6

La comunicación asertiva favorece el trabajo en equipo.

7

La confidencialidad de la información es una responsabilidad de todos los colaboradores.

8

El respeto debe aplicarse tanto a usuarios como a compañeros de trabajo.

9

Después de la capacitación, ¿como califica sus conocimientos sobre comunicación asertiva?

10

Después de la capacitación, ¿como califica sus conocimientos sobre derechos y deberes institucionales?

 
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