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Froggy Jumps
Froggy Jumps

juego-marketing

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juego-marketing

Froggy Jumps

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About this activity

marketing

Created by

Veronica Paredes
Veronica Paredes
Bolivia

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juego-marketing
 

Froggy Jumps

juego-marketingOnline version

marketing

by Veronica Paredes
1

¿cual es el objetivo principal del marketing en la atencion del cliente?

2

¿que cualidad es funtamental en el secretariado ejecutivo para una excelente atencion al cliente?

3

al resivir una queja telefonica de un cliente molesto. ¿que debe hacer primero la secretaria?

4

¿ que es la fidelizacion de el cliente en el contexto de la empresa?

5

¿que elemento forma parte de las comunicacion no verbal en la atencion presencial?

6

¿Qué indicador ayuda a medir la satisfacción del cliente en una empresa?

7

¿Qué técnica es útil para resolver conflictos en la atención al cliente?

8

¿Qué implica la personalización en la atención al cliente?

9

¿Qué efecto tiene la fidelización en los ingresos de una empresa?

10

¿Qué elemento de la comunicación no verbal es clave en atención presencial?

11

¿Qué significa un feedback eficaz en servicio al cliente?

 
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