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Froggy Jumps
Froggy Jumps

3er Desafío "Demuestro Compasión"

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3er Desafío "Demuestro Compasión"

Froggy Jumps

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About this activity

Quiz sobre compasión y atención al usuario

Created by

Sandry B
Sandry B
Colombia
This game is a version of
3er Desafío "Demuestro Compasión"

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3er Desafío "Demuestro Compasión"
 

Froggy Jumps

3er Desafío "Demuestro Compasión"Online version

Quiz sobre compasión y atención al usuario

by Sandry B
1

Un usuario de la tercera edad se encuentra confundido con las instrucciones que le diste y empieza a sentirse ansioso. ¿Qué acción refleja compasión?

2

Un usuario llega llorando solicitando un trámite urgente debido a una emergencia familiar, sin embargo, tu sistema esta intermitente. ¿Cómo demuestras compasión?

3

Un usuario frecuente presenta constantemente una actitud defensiva y grosera. Él está enfrentando una condición de salud compleja. ¿Cómo actúas bajo el valor de la compasión?

4

Tu compañero realizo un proceso de forma incorrecta con un usuario, se encuentra visiblemente afectado y estresado por las consecuencias. ¿Qué refleja mejor la compasión?

5

Un usuario te explica detalladamente un problema personal muy complejo que no tiene relación directa con el trámite, buscando desahogarse. ¿Qué demuestra compasión?

 
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