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Crossword Puzzle
Crossword Puzzle

MODULOS 1,2,3

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MODULOS 1,2,3

Crossword Puzzle

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About this activity

ORIGEN, CONCEPTOS, Y TALENTO HUMANO

Created by

Karin Wendy
Karin Wendy
Bolivia

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MODULOS 1,2,3
 

Crossword Puzzle

MODULOS 1,2,3Online version

ORIGEN, CONCEPTOS, Y TALENTO HUMANO

by Karin Wendy
1

Idioma original del que proviene el término moderno "Hotel"

2

Es uno de los componentes donde , el desempeño de los empleados es esencial para la satisfacción de las expectativas de los clientes.

3

Característica principal del producto hotelero que impide tocarlo o almacenarlo antes de consumirse.

4

Herramienta clave en la selección de personal que permite interactuar cara a cara con el candidato.

5

Principio organizativo que exige que un subordinado responda ante un único jefe

6

Uno de los dos servicios más básicos y esenciales que ofrece cualquier hotel (junto con la comida).

7

Valor organizacional definido como la fidelidad y respeto hacia las políticas de comunicación interna.

8

Famosa cadena hotelera internacional que sirve de gran ejemplo para el modelo de franquicia.

9

Máximo número oficial de estrellas que determina la categoría de un hotel de gran lujo

10

El elemento intangible más esencial del uniforme para el personal que atiende cara a cara al cliente.

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