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Transparencia y Lenguaje Claro

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Transparencia y Lenguaje Claro

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Played 9 %Accuracy 100 Average time 04:35
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About this activity

Comprender la importancia de la transparencia y del lenguaje claro como elementos fundamentales para fortalecer la confianza ciudadana, facilitar el acceso a la información pública y garantizar una comunicación efectiva entre las entidades públicas y la ciudadanía.

Created by

Cesar Alejandro
Cesar Alejandro
Colombia

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Transparencia y Lenguaje Claro
 

Transparencia y Lenguaje ClaroOnline version

Comprender la importancia de la transparencia y del lenguaje claro como elementos fundamentales para fortalecer la confianza ciudadana, facilitar el acceso a la información pública y garantizar una comunicación efectiva entre las entidades públicas y la ciudadanía.

by Cesar Alejandro
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1

¿Cuál de las siguientes acciones demuestra el uso adecuado del lenguaje claro durante la atención al ciudadano?

2

Durante la atención a un ciudadano, ¿qué práctica fortalece la transparencia y genera mayor confianza?

Explicación

El lenguaje claro consiste en comunicar la información de forma sencilla, precisa y comprensible, evitando tecnicismos innecesarios y asegurando que el ciudadano entienda los procedimientos, requisitos y respuestas que recibe.

La transparencia se fortalece cuando el servidor público brinda información clara, explica el procedimiento, comunica los tiempos de respuesta y responde con honestidad a las inquietudes del ciudadano, promoviendo una relación de confianza entre la entidad y la comunidad.

 
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