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Verdadero o Falso: Operación y Mejora Continua

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Verdadero o Falso: Operación y Mejora Continua

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Lee las siguientes declaraciones sobre cómo se gestionan los recursos, las operaciones y los resultados en una organización. Determina si la afirmación es Verdadera o Falsa de acuerdo con la lógica de las Cláusulas ISO 7, 8, 9 y 10.

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CLAUDIA MICHEL CLAUDIO PIEDRAS
CLAUDIA MICHEL CLAUDIO PIEDRAS
Mexico

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Verdadero o Falso: Operación y Mejora Continua
 

Verdadero o Falso: Operación y Mejora ContinuaOnline version

Lee las siguientes declaraciones sobre cómo se gestionan los recursos, las operaciones y los resultados en una organización. Determina si la afirmación es Verdadera o Falsa de acuerdo con la lógica de las Cláusulas ISO 7, 8, 9 y 10.

by CLAUDIA MICHEL CLAUDIO PIEDRAS
1

El control de calidad final de un producto antes de enviarlo al cliente es una actividad que pertenece a la Cláusula 7 (Apoyo).

2

Las auditorías internas y las encuestas de satisfacción del cliente son herramientas clave de la Cláusula 9 (Evaluación del desempeño).

3

Cuando ocurre un error grave, la Cláusula 10 (Mejora) exige que la empresa investigue la causa raíz para evitar que el problema vuelva a suceder.

4

El mantenimiento preventivo de las computadoras y la maquinaria de la empresa se clasifica dentro de la Cláusula 8 (Operación).

 
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