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Froggy Jumps
Froggy Jumps

Resolución de Conflictos: Claves Efectivas

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Resolución de Conflictos: Claves Efectivas

Froggy Jumps

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About this activity

Estrategias para resolver conflictos

Created by

Alexander Alcaraz Lopez
Alexander Alcaraz Lopez
Mexico

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Resolución de Conflictos: Claves Efectivas
 

Froggy Jumps

Resolución de Conflictos: Claves EfectivasOnline version

Estrategias para resolver conflictos

by Alexander Alcaraz Lopez
1

¿Cuál es la primera etapa de la resolución de conflictos basada en escuchar activamente?

2

¿Qué técnica ayuda a entender las necesidades de la otra parte?

3

¿Qué busca una solución ganancia para ambas partes?

4

¿Qué tipo de comunicación reduce malentendidos en conflictos?

5

¿Qué se debe gestionar para evitar explosiones emocionales?

6

¿Qué facilita la resolución cuando hay diferencias marcadas?

7

¿Qué paso ayuda a centrar la conversación en intereses, no en posiciones?

8

¿Qué recurso reduce la tensión durante una conversación difícil?

9

¿Qué se busca al final de una negociación de conflicto?

10

¿Qué método ayuda a evaluar opciones sin sesgos?

 
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