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Froggy Jumps
Froggy Jumps

La satisfacción del cliente

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La satisfacción del cliente

Froggy Jumps

(1)
Played 79 %Accuracy 70 Average time 00:46
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About this activity

Actividad 1 Guía 5

Created by

John Posada
John Posada
Colombia

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La satisfacción del cliente
 

Froggy Jumps

La satisfacción del clienteOnline version

Actividad 1 Guía 5

by John Posada
1

¿Por qué es importante satisfacer al cliente?

2

Un cliente satisfecho, vuelve a:

3

Un cliente satisfecho comunica a otros:

4

Conocer la opinión del cliente es fundamental para establecer:

5

El primero de los 8 principios básicos de ISO es:

6

Los niveles de satisfacción del cliente son:

7

Una de las formas de lograr la satisfacción del cliente es:

 
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