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Froggy Jumps
Froggy Jumps

Resolución de conflictos: Quizz

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Resolución de conflictos: Quizz

Froggy Jumps

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About this activity

Juego sobre resolución de conflictos

Created by

luis Aya V
luis Aya V
Colombia

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Resolución de conflictos: Quizz
 

Froggy Jumps

Resolución de conflictos: QuizzOnline version

Juego sobre resolución de conflictos

by luis Aya V
1

¿Qué describe la resolución de conflictos?

2

¿Qué técnica implica entender el punto de vista del otro y reflejarlo?

3

¿Cuál es el primer paso recomendado en la resolución de conflictos?

4

Diferencia entre interés y posición: ¿qué describe mejor un interés?

5

¿Qué significa BATNA?

6

¿Qué rol cumple el mediador?

7

¿Qué describe un acuerdo ganar-ganar?

8

¿Qué se recomienda para gestionar emociones durante un conflicto?

9

¿Por qué conviene dejar el acuerdo por escrito?

10

¿Qué práctica ayuda a evitar que un conflicto escale?

 
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