The Goal-Setting Sprint

Froggy Jumps

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Set one key goal per scenario

Created by

Jackielou Vargas

Philippines

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The Goal-Setting Sprint


Froggy Jumps The Goal-Setting SprintOnline version Set one key goal per scenario by Jackielou Vargas 1 Scenario: Customer churn rises after onboarding; users drop off within first 7 days. What single goal should the company pursue? a Improve onboarding flow to boost first-week activation by 20%. b Launch a new product line next quarter. c Cut prices across all products by 15%. 2 Scenario: Sales pipeline stalls mid-funnel; leads aren’t converting to demos. What goal helps most? a Increase qualified demos by refining lead scoring and routing. b Expand marketing spend by 50%. c Hire more sales reps without process changes. 3 Scenario: Support tickets spike after a product update, hurting NPS. What is the goal? a Increase ticket volume by enabling auto-responders only. b Reduce time-to-first-response to under 2 hours. c Publish all feature roadmaps publicly. 4 Scenario: Revenue growth is stagnant; renewal rates are slipping. What should be the focus? a Improve renewal process to increase 12-month retention by 10%. b Launch a free trial only for new customers. c Cut service levels to reduce costs. 5 Scenario: Website conversion rate is low for a key landing page. What goal addresses this? a Add more features to the product page. b A/B test the landing page to lift conversions by 15%. c Decrease product pricing universally. 6 Scenario: Employee engagement is down; teams miss cross-functional collaboration. What goal helps? a Freeze hiring to cut costs. b Hire external consultants only. c Implement weekly cross-functional check-ins to raise collaboration score. 7 Scenario: Inventory turns are slow, tying up capital. What goal should be set? a Improve inventory turnover by reducing days-of-inventory by 25%. b Expand to new product categories immediately. c Increase marketing spend on campaigns. 8 Scenario: Customer support costs are rising faster than usage. What is the best single goal? a Launch a VIP support tier with higher pricing. b Outsource all support to a third party. c Lower cost per resolved ticket through automation and ML routing. 9 Scenario: Product adoption is uneven across regions; some markets lag. What goal helps? a Standardize pricing globally without localization. b Grow adoption in underperforming regions by 30% through localized onboarding. c Discontinue regional support for smaller markets. 10 Scenario: Cash flow is tight; late payments increasing. What is the primary goal? a Offer longer payment terms to all clients. b Increase credit limits for all customers. c Improve collections cycle to reduce days sales outstanding by 12%.

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The Goal-Setting Sprint

Froggy Jumps

About this activity

Created by

Download the paper version to play

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The Goal-Setting SprintOnline version

by Jackielou Vargas

Scenario: Customer churn rises after onboarding; users drop off within first 7 days. What single goal should the company pursue?

Scenario: Sales pipeline stalls mid-funnel; leads aren’t converting to demos. What goal helps most?

Scenario: Support tickets spike after a product update, hurting NPS. What is the goal?

Scenario: Revenue growth is stagnant; renewal rates are slipping. What should be the focus?

Scenario: Website conversion rate is low for a key landing page. What goal addresses this?

Scenario: Employee engagement is down; teams miss cross-functional collaboration. What goal helps?

Scenario: Inventory turns are slow, tying up capital. What goal should be set?

Scenario: Customer support costs are rising faster than usage. What is the best single goal?

Scenario: Product adoption is uneven across regions; some markets lag. What goal helps?

Scenario: Cash flow is tight; late payments increasing. What is the primary goal?