Matching Pairs Customer ServiceOnline version As personal assistant good customer service is a must! Here you have a practice to work on your customer service! by Ernisten Suárez 1 Really? Thank you so much! 2 So, what's going on? 3 Oh, good. But I'm just doing my job, really. 4 It's not that much, really. 5 Of course. Did I offend a customer? 6 Hello, Ms. Davis. You wanted to see me? Yes, please come in Michael. Have a seat. No, no, just the opposite. It's been brought to my attention that your name comes up frequently in positive customer feedback. You've earned it. That's not what I hear. Making calls for guests and helping them get tickets to shows - you're going out of your way to make sure customers are satisfied. Well, you understand how important customer loyalty is here at the Regal Inn. Still, the business from word of mouth recommendations you're bringing in means a lot to us. So we're giving you a raise.
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