Matching Pairs Customer ServiceOnline version As personal assistant good customer service is a must! Here you have a practice to work on your customer service! by Ernisten Suárez 1 Oh, good. But I'm just doing my job, really. 2 Hello, Ms. Davis. You wanted to see me? 3 It's not that much, really. 4 So, what's going on? 5 Of course. Did I offend a customer? 6 Really? Thank you so much! Well, you understand how important customer loyalty is here at the Regal Inn. Yes, please come in Michael. Have a seat. Still, the business from word of mouth recommendations you're bringing in means a lot to us. So we're giving you a raise. That's not what I hear. Making calls for guests and helping them get tickets to shows - you're going out of your way to make sure customers are satisfied. No, no, just the opposite. It's been brought to my attention that your name comes up frequently in positive customer feedback. You've earned it.