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Crossword Puzzle
Crossword Puzzle

Cancelación de reservas

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Cancelación de reservas
 

Crossword Puzzle

Cancelación de reservasOnline version

Cada número indica dónde empieza la palabra correspondiente

by Odet
1

Conjunto de reglas establecidas por el hotel que determinan si una cancelación tiene costo o es gratuita.

2

Proceso de apartar una habitación con anticipación y que se anula en caso de cancelación.

3

Persona que realiza la reserva y solicita la cancelación

4

Devolución total o parcial del dinero al cliente, según el método de pago utilizado.

5

Penalización económica que se aplica al cliente por realizar una cancelación tardía.

6

Término en inglés utilizado cuando un cliente tiene una reserva pero no se presenta al hotel.

7

Tipo de software de gestión donde se debe registrar y actualizar la cancelación de inmediato.

8

Establecimiento que debe garantizar una buena atención y evitar pérdidas económicas con un proceso eficiente.

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