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Producto no conforme ISO 9001:2015

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Producto no conforme ISO 9001:2015

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About this activity

Conceptos y controles de no conformidades.

Created by

Jacqueline Estrada Piñera
Jacqueline Estrada Piñera
Mexico

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Producto no conforme ISO 9001:2015
 

Producto no conforme ISO 9001:2015Online version

Conceptos y controles de no conformidades.

by Jacqueline Estrada Piñera
1

No es necesario identificar el producto no conforme si ya está etiquetado.

2

Un producto no conforme es aquel que no cumple los requisitos especificados.

3

Se deben tomar acciones para tratar el producto no conforme, incluida su segregación y retrabajo si es necesario.

4

Un producto no conforme puede entregarse si se ofrece un descuento al cliente.

5

La organización debe identificar y aislar el producto no conforme para evitar su uso o entrega.

6

La ISO 9001 permite ignorar la no conformidad si el cliente no se queja.

7

Las no conformidades deben ser evaluadas para determinar la causa raíz y adoptar acciones preventivas y correctivas.

8

Se debe registrar la acción tomada respecto a la no conformidad y su disposición final.

9

Las acciones correctivas solo deben implementarse al final del ciclo de producción.

10

El producto no conforme debe descartarse sin documentación si el costo es alto.

 
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