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Convivencia empresarial: resolver conflictos

Froggy Jumps

Played 16 %Accuracy 95 Average time 02:11

About this activity

Resolver conflictos sin dañar relaciones

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Chile

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Convivencia empresarial: resolver conflictos
 

Froggy Jumps

Convivencia empresarial: resolver conflictosOnline version

Resolver conflictos sin dañar relaciones

by Juliana santacruz
1

¿Cuál es el primer paso para gestionar un conflicto en el trabajo sin confrontación?

2

¿Qué herramienta facilita la resolución de conflictos y mantiene relaciones?

3

¿Qué técnica ayuda a evitar culpar a otros durante una conversación de conflicto?

4

Para no dañar relaciones, ¿qué estilo de comunicación es recomendable?

5

¿Qué rol debe asumir un mediador neutral en un conflicto?

6

¿Qué práctica ayuda a convertir desacuerdos en acuerdos?

7

¿Cuál es una señal de que un conflicto podría deteriorar relaciones?

8

¿Qué elemento reduce la tensión durante la conversación de conflicto?

9

¿Cómo se puede cerrar un conflicto manteniendo la relación?

10

¿Qué actitud fortalece la relación post-conflicto?

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