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About this activity

Responde los siguientes ejercicios basándote en el video teórico y en la Lectura Operativa (Hotel Sunrise - Staff Handbook).

Created by

Yare Arenas
Yare Arenas
Mexico

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Operative reading
 

Operative readingOnline version

Responde los siguientes ejercicios basándote en el video teórico y en la Lectura Operativa (Hotel Sunrise - Staff Handbook).

by Yare Arenas
1

En caso de incendio, debes usar el ascensor para salir más rápido.

2

Si la puerta está caliente al tacto, no debes abrirla.

3

El punto de reunión fuera del hotel está en el estacionamiento.

4

En recepción (front desk), debes encender la computadora a las 7:00 a.m

5

En recepción, debes contestar las llamadas telefónicas dentro de los primeros 3 timbrazos.

6

El personal de housekeeping debe cambiar las sábanas todos los días.

7

El personal de housekeeping puede dejar los suministros de limpieza en el pasillo.

8

En la piscina, no se permiten botellas de vidrio.

9

En el gimnasio, los niños menores de 12 años no están permitidos.

10

En el desayuno buffet, puedes sacar comida del restaurante.

 
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