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Froggy Jumps
Froggy Jumps

Taller de Reincidentes

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Froggy Jumps

(2)
Played 19 %Accuracy 95 Average time 01:51
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About this activity

Evaluación de llamadas de ventas

Created by

Diana Roberto
Diana Roberto
Colombia

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Froggy Jumps

Taller de ReincidentesOnline version

Evaluación de llamadas de ventas

by Diana Roberto
1

¿Qué busca la exploración estratégica de necesidades en una llamada?

2

¿Qué tipo de información debe ofrecer el asesor con precisión y personalización?

3

¿Qué describe la construcción de valor de la oferta académica?

4

¿Qué implica la escucha activa en la interacción con el aspirante?

5

¿Cómo debe comunicarse el asesor para ser claro y seguro?

6

¿Qué caracteriza la empatía en la atención al aspirante?

7

¿Qué función tiene la apertura y cierre de la interacción según la matriz?

8

¿Qué busca el cierre orientado a la acción?

9

¿Qué implica la gestión de objeciones de forma consultiva?

10

¿Qué implica el registro correcto de información?

 
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