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Incidentes críticos y diagnóstico organizacional

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Incidentes críticos y diagnóstico organizacional

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Played 1 %Accuracy 80 Average time 03:20
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About this activity

Registro de incidentes para diagnóstico.

Created by

esperanza Gonzalez Marin
esperanza Gonzalez Marin
Colombia

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Incidentes críticos y diagnóstico organizacional
 

Incidentes críticos y diagnóstico organizacionalOnline version

Registro de incidentes para diagnóstico.

by esperanza Gonzalez Marin
1

Los incidentes que no parezcan graves no deben analizarse para el diagnóstico.

2

Solo se deben registrar incidentes que causen pérdidas monetarias directas.

3

Los datos de incidentes no deben cruzarse con indicadores de desempeño.

4

No se requiere incluir fecha y hora en el registro.

5

El registro de incidentes no ayuda a identificar tendencias a largo plazo.

6

La clasificación de incidentes ayuda a priorizar acciones de mejora.

7

Los incidentes deben documentarse con fecha, hora, contexto y impacto.

8

El registro de incidentes críticos permite identificar patrones de falla en procesos clave.

9

Medir tendencias a partir de incidentes facilita la toma de decisiones.

10

Un diagnóstico organizacional se enriquece con datos de incidentes críticos repetidos.

 
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