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About this activity

Diferencias clave

Created by

Cinthia Ortiz
Cinthia Ortiz
Mexico

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Diferencias clave

by Cinthia Ortiz
1

El es la persona que compra un producto o servicio y espera una experiencia satisfactoria , ya sea en una tienda física o en línea . El , por su parte , es quien utiliza o consume lo adquirido , y tiene derechos como la , la y la protección ante prácticas engañosas . Las empresas responsables deben escuchar el feedback , garantizar calidad , ofrecer devoluciones y respetar la privacidad de los datos . Comprender estas diferencias ayuda a mejorar la atención y a tomar decisiones informadas .

 
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