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Froggy Jumps
Froggy Jumps

Cosmética: Orientación y Atención

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Cosmética: Orientación y Atención

Froggy Jumps

Played 5 %Accuracy 100 Average time 00:-1
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About this activity

Juego sobre orientación al cliente

Created by

María Paulina González Salazar
María Paulina González Salazar
Colombia

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Cosmética: Orientación y Atención
 

Froggy Jumps

Cosmética: Orientación y AtenciónOnline version

Juego sobre orientación al cliente

by María Paulina González Salazar
1

¿Qué debe hacer el profesional al recibir a un cliente para iniciar una buena orientación de atención?

2

¿Qué aspecto es clave para entender las necesidades del cliente en cosmetología?

3

¿Qué información importante debe solicitar antes de un servicio?

4

¿Cómo se debe manejar la confidencialidad del cliente?

5

¿Qué se debe hacer para garantizar la seguridad e higiene durante el servicio?

6

¿Cómo identificar contraindicaciones para un procedimiento estético?

7

¿Qué actitud mejora la experiencia del cliente durante la consulta?

8

¿Qué hacer si el cliente está nervioso o inseguro?

9

¿Cómo debe gestionarse un cambio de plan propuesto por el cliente?

10

¿Qué componente es esencial al cerrar la atención?

 
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