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Crucigrama: Satisfacción del Cliente

Crossword Puzzle

Played 4

About this activity

Conceptos clave sobre la satisfacción del cliente

Created by

Mexico

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Crucigrama: Satisfacción del Cliente
 

Crossword Puzzle

Crucigrama: Satisfacción del ClienteOnline version

Conceptos clave sobre la satisfacción del cliente

by Gestoria Profesional
1

Conjunto de acciones para atender al cliente.

2

Grado en que un producto o servicio cumple las expectativas del usuario.

3

Corrección o mejora basada en comentarios para mejorar el rendimiento.

4

Herramienta para recoger opiniones de usuarios sobre un tema.

5

Conjunto de vivencias que el cliente tiene al interactuar con la marca.

6

Proceso para mantener a los clientes existentes mediante incentivos y confianza.

7

Capacidad de comprender y compartir las emociones ajenas durante la atención.

8

Opinión formada por el usuario sobre la empresa o sus productos.

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3
7
5
4
1
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