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Froggy Jumps
Froggy Jumps

Comunicación en Cosmetología SENA

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Comunicación en Cosmetología SENA

Froggy Jumps

Played 3 %Accuracy 100 Average time 00:-1
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About this activity

Juego de comunicación efectiva

Created by

María Paulina González Salazar
María Paulina González Salazar
Colombia

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Comunicación en Cosmetología SENA
 

Froggy Jumps

Comunicación en Cosmetología SENAOnline version

Juego de comunicación efectiva

by María Paulina González Salazar
1

¿Cuál es el objetivo principal de la comunicación con la cliente en un servicio de belleza?

2

¿Qué habilidad facilita la confianza entre el cliente y el profesional?

3

¿Qué implica la comunicación no verbal en una sesión de cosmetología?

4

¿Cómo debes preguntar para entender las expectativas del cliente?

5

Al explicar un procedimiento, ¿qué es crucial?

6

¿Qué acción reduce malentendidos en el servicio de belleza?

7

¿Qué técnica ayuda a manejar una queja de forma profesional?

8

¿Qué aspecto es fundamental para la confianza en la cliente?

9

¿Qué habilidad mejora la satisfacción del cliente durante el servicio?

10

¿Cómo debes cerrar la consulta al finalizar el servicio?

 
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