New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Yes or No
Yes or No

Experiencia y fidelización digital

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Experiencia y fidelización digital

Yes or No

Played 1
Create copy

About this activity

Evalúa la experiencia del cliente digital

Created by

jimmy chacon
jimmy chacon
Costa Rica

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Experiencia y fidelización digital
 

Experiencia y fidelización digitalOnline version

Evalúa la experiencia del cliente digital

by jimmy chacon
1

La confianza del consumidor se fortalece con transparencia, protección de datos y cumplimiento de promesas.

2

La fidelización comercial se limita a vender y no busca relaciones a largo plazo.

3

No existe la necesidad de hacer seguimiento después de la compra.

4

Las redes sociales no deben usarse para atención al cliente en entornos digitales.

5

La reputación digital no es importante para la empresa.

6

La IA debe sustituir completamente al personal humano sin necesidad de supervisión.

7

Un seguimiento posterior a la compra ayuda a fortalecer la relación.

8

La fidelización comercial busca mantener relaciones a largo plazo, no solo vender.

9

La Inteligencia Artificial debe utilizarse bajo supervisión humana y no debe sustituir la interacción humana cuando es necesaria.

10

La comunicación profesional y oportuna es clave en la experiencia digital.

11

La atención al cliente solo ocurre en tiendas físicas.

12

Entre los factores de satisfacción se encuentran la facilidad para encontrar información, la rapidez, el trato cordial, el cumplimiento de tiempos de entrega, la calidad del producto y la claridad.

13

La atención al cliente se desarrolla principalmente a través de medios digitales.

14

La experiencia del cliente incluye todas las percepciones durante cada interacción con la empresa.

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.