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Crossword Puzzle
Crossword Puzzle

Crucigrama: Términos clave ISO 9001:2015 (3.1–3.13)

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Crucigrama: Términos clave ISO 9001:2015 (3.1–3.13)

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About this activity

Términos de la norma ISO 9000/9001 presentados en clave

Created by

Heidy liliana Ramírez capera
Heidy liliana Ramírez capera
Colombia

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Crucigrama: Términos clave ISO 9001:2015 (3.1–3.13)
 

Crossword Puzzle

Crucigrama: Términos clave ISO 9001:2015 (3.1–3.13)Online version

Términos de la norma ISO 9000/9001 presentados en clave

by Heidy liliana Ramírez capera
1

Entidad para la cual se realiza un producto o servicio.

2

Conjunto de actividades interrelacionadas que transforman entradas en salidas.

3

Medio que describe información necesaria para la operación y control.

4

Evidencia de resultados o actividades realizadas.

5

Información verificable que respalda los hallazgos.

6

Probabilidad de que ocurra un evento indeseado y su impacto.

7

Revisión independiente de procesos y registros para verificar cumplimiento de requisitos.

8

Acción continua para aumentar la eficiencia y la satisfacción del cliente.

9

Percepción del cliente sobre el cumplimiento de sus expectativas.

10

Expresión de insatisfacción hecha por el cliente.

11

Capacidad para aplicar conocimientos y habilidades.

12

Verificación directa del cumplimiento de requisitos.

13

acción directa para eliminar una no conformidad detectada.

14

Confirmación mediante evidencia objetiva de que se han cumplido los requisitos.

15

Datos con significado.

9
6
15
12
13
14
3
4
11
1
5
7
8
2
10
 
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