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Played 61 %Accuracy 90 Average time 00:44
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About this activity

Cada registro en el CRM contribuye a fortalecer la gestión del Servicio al Cliente y la Gestión Comercial. Completa las frases seleccionando la opción correcta y descubre cómo cada dato registrado genera valor para el FNG.

Created by

Camilo Martinez Aparicio
Camilo Martinez Aparicio
Colombia

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Conecta las ideas: completa la fraseOnline version

Cada registro en el CRM contribuye a fortalecer la gestión del Servicio al Cliente y la Gestión Comercial. Completa las frases seleccionando la opción correcta y descubre cómo cada dato registrado genera valor para el FNG.

by Camilo Martinez Aparicio
1

Cada actividad que registras en el CRM se convierte en que permite hacer seguimiento a los procesos y tomar mejores decisiones .

2

El CRM fortalece dos procesos fundamentales del FNG : Servicio al Cliente y Gestión

3

En Servicio al Cliente , el CRM facilita la de los casos y la articulación entre las áreas .

4

En Gestión Comercial , el CRM permite registrar y dar seguimiento a las realizadas con los intermediarios .

5

Registrar correctamente la información en el CRM permite medir resultados y tomar mejores para el FNG .

 
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