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Froggy Jumps
Froggy Jumps

Servicios y protocolo en eventos pequeños

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Servicios y protocolo en eventos pequeños

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About this activity

Competencias clave en atención al cliente y montaje

Created by

Andrés Rivera
Andrés Rivera
Colombia

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Servicios y protocolo en eventos pequeños
 

Froggy Jumps

Servicios y protocolo en eventos pequeñosOnline version

Competencias clave en atención al cliente y montaje

by Andrés Rivera
1

¿Cuál es la competencia principal para recibir a los invitados de manera cordial en eventos de protocolo?

2

En un montaje de evento, ¿qué habilidad mejora la experiencia del cliente más directamente?

3

¿Qué aspecto es crucial para la orientación al cliente en protocolo?

4

Durante la colocación de mesas, ¿qué competencia es clave?

5

¿Qué actitud favorece la satisfacción del cliente en eventos pequeños?

6

En el montaje, ¿qué debe priorizarse para la experiencia del asistente?

7

¿Qué herramienta ayuda a la orientación del cliente durante el evento?

8

¿Qué característica debe tener un equipo de protocolo?

9

En atención al cliente, ¿qué se debe hacer ante una queja?

10

Al finalizar, ¿qué acción refuerza la imagen del servicio?

 
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