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Froggy Jumps
Froggy Jumps

Resolución de conflictos

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Resolución de conflictos

Froggy Jumps

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About this activity

Solución de problemas

Created by

Jessica Paola
Jessica Paola
Guatemala
This game is a version of Resolución de conflictos

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Resolución de conflictos
 

Froggy Jumps

Resolución de conflictosOnline version

Solución de problemas

by Jessica Paola
1

¿Qué es la mediación en conflictos?

2

¿Cuál es la primera etapa típica en la resolución de conflictos?

3

¿Qué herramienta ayuda a expresar necesidades sin atacar a la otra persona?

4

¿Qué papel juega la escucha activa en la resolución de conflictos?

5

¿Qué es una “solución ganar-ganar”?

6

¿Qué técnica ayuda a rendundar en soluciones creativas?

7

¿Qué es la reformulación en la resolución de conflictos?

8

¿Qué rol cumplen las emociones en el conflicto?

9

¿Qué es un acuerdo formal entre las partes?

10

¿Qué estrategia reduce la escalada de un conflicto?

 
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