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Froggy Jumps
Froggy Jumps

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Froggy Jumps

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About this activity

Contesta las preguntas en base a lo revisado en clase

Created by

JAVIER ALEJANDRO CARDONA VIDAL
JAVIER ALEJANDRO CARDONA VIDAL
Colombia

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Froggy Jumps

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Contesta las preguntas en base a lo revisado en clase

by JAVIER ALEJANDRO CARDONA VIDAL
1

Es una característica de la atención al cliente actual

2

Es la definición de cliente interno

3

Hace parte de los principios AHORRE excepto

4

Es un ejemplo de AMABILIDAD

5

Es un ejemplo de Respeto

6

Es la definición de cierre del servicio

7

En los elementos de la comunicación hace referencia al "medio utilizado para trasmitir el mensaje":

8

Hace referencia a: "Información que se desea transmitir al emisor"

9

Hace parte de la comunicación NO verbal

10

Es una barrera de la comunicación

11

Es la definición de resiliencia:

12

Es la R de las PQRSF

13

Es el objetivo de la recuperación del servicio

14

Es la ley del derecho fundamental de petición

15

Toda persona tiene derecho a presentar peticiones por motivos de interés general o particular y a obtener una respuesta oportuna. Es el contenido del artículo:

16

Es el plazo máximo para contestar un derecho de petición de interés general

17

¿Qué es el BURNOUT?

18

Es la definicion de ergonomía

19

Es la distancia a la que debo tener la pantalla según la GTC 5693:2022 de ergonomía en el trabajo de oficina

 
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