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Resolver Conflictos Pacíficamente

Froggy Jumps

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Guía de mediación y paz

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Chile

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Resolver Conflictos Pacíficamente
 

Froggy Jumps

Resolver Conflictos PacíficamenteOnline version

Guía de mediación y paz

by Yovanni Perez Valenzuela
1

¿Qué significa resolver un conflicto de forma pacífica?

2

¿Cuál es el primer paso en la resolución pacífica de conflictos?

3

¿Qué técnica ayuda a entender mejor la posición del otro?

4

En una discusión, ¿qué aporta la “asertividad”?

5

¿Qué es la mediación en conflictos?

6

¿Qué debe evitarse para mantener la calma durante una disputa?

7

¿Qué rol cumplen las preguntas abiertas?

8

¿Cómo puede la empatía ayudar a resolver conflictos?

9

¿Qué es una solución ganar-ganar?

10

¿Qué técnica es útil tras una conversación difícil?

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