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Froggy Jumps
Froggy Jumps

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Froggy Jumps

Played 11 %Accuracy 76 Average time 05:09

About this activity

When these steps are followed consistently, we create a better experience not only for our customers but also for ourselves as agents.

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Philippines

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Froggy Jumps

Call StructureOnline version

When these steps are followed consistently, we create a better experience not only for our customers but also for ourselves as agents.

by Love
1

"Thank you for calling. My name is Love. How may I assist you today?"

2

"Let me go ahead and help you with checking the status of your request."

3

"Just to make sure I understand correctly that you're calling because you haven't received an update on your request. Is that correct?"

4

"As what I can see here in my end the status of your request is still pending for review. You can expect an update within 3 to 5 business days, and we'll notify you via email once the review is complete."

5

"Thank you for contacting us. We appreciate the opportunity to assist you and have a lovely day."

6

"I can certainly understand why that would be frustrating, especially after waiting several days for an update."

7

It helps us stay organized, keeps the conversation focused, and ensures the customer feels supported from start to finish.

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