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Froggy Jumps
Froggy Jumps

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You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
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Froggy Jumps

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About this activity

Comunicación efectiva

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Guatemala

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Froggy Jumps

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Comunicación efectiva

by fb live
1

¿Qué caracteriza una comunicación efectiva?

2

¿Qué debemos hacer para practicar la escucha activa?

3

¿Por qué es importante el tono de voz al atender?

4

¿Cuál expresión demuestra respeto y disposición para atender?

5

Un cliente explica una necesidad. ¿Qué debería hacer primero el colaborador?

6

¿Qué debe hacer un asesor de ventas antes de ofrecer una solución?

7

¿Qué debe transmitir una enfermera durante la atención?

8

¿Qué debe hacer un mensajero al realizar una entrega?

9

¿Cuál es el objetivo común de los diferentes roles de trabajo?

10

¿Qué representan nuestras palabras y acciones frente al cliente?

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