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Resolución de conflictos: juego

Froggy Jumps

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About this activity

Desarrolla habilidades de mediación

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Colombia

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Resolución de conflictos: juego
 

Froggy Jumps

Resolución de conflictos: juegoOnline version

Desarrolla habilidades de mediación

by Instructor Iván Padilla
1

¿Qué es lo primero al enfrentar un conflicto para resolverlo con éxito?

2

¿Qué técnica ayuda a entender verdaderos intereses, no solo posiciones?

3

Cuando alguien está alterado, ¿qué opción evita escaladas?

4

¿Qué indica un conflicto mal manejado?

5

¿Cuál es un objetivo clave de la resolución de conflictos?

6

¿Qué habilidad facilita acordar soluciones duraderas?

7

En mediación, ¿qué rol juega la persona neutral?

8

¿Qué fomenta un ambiente seguro para resolver conflictos?

9

¿Qué técnica ayuda a generar opciones mutuamente beneficiosas?

10

¿Qué indica una buena resolución de conflictos?

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