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CRM: Entendiendo su significado

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CRM: Entendiendo su significado

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CRM: significado y uso

Created by

BELEN CHAN HERNANDEZ
BELEN CHAN HERNANDEZ
Mexico

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CRM: Entendiendo su significado
 

CRM: Entendiendo su significadoOnline version

CRM: significado y uso

by BELEN CHAN HERNANDEZ
1

CRM integra información de marketing, ventas y atención al cliente.

2

El software de CRM ayuda a organizar contactos, ventas y servicio al cliente.

3

CRM significa Customer Resource Marketing.

4

CRM reemplaza completamente al equipo de ventas sin necesidad de interacción humana.

5

Un CRM nunca necesita actualizaciones ni mantenimiento.

6

CRM es lo mismo que un ERP.

7

CRM significa Customer Relationship Management.

8

CRM es una estrategia para gestionar las relaciones con los clientes.

9

CRM permite hacer seguimiento de interacciones y oportunidades de venta.

10

El CRM solo se usa para almacenar correos electrónicos.

 
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