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Froggy Jumps
Froggy Jumps

Atender y orientar a las personas UPA

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Atender y orientar a las personas UPA

Froggy Jumps

(3)
Played 9 %Accuracy 94 Average time 01:56
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About this activity

Guía rápida de atención

Created by

Carlos Rengifo
Carlos Rengifo
Colombia

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Atender y orientar a las personas UPA
 

Froggy Jumps

Atender y orientar a las personas UPAOnline version

Guía rápida de atención

by Carlos Rengifo
1

¿Qué es lo primero que debes hacer al saludar a una persona que busca ayuda?

2

¿Cuál es una habilidad clave para entender necesidades de alguien?

3

Al orientar a una persona, ¿qué debes evitar hacer?

4

¿Qué debes hacer si no puedes resolver la necesidad en el momento?

5

¿Qué valor es fundamental para la orientación?

6

¿Cómo debes manejar información sensible de una persona?

7

Cuando alguien está en crisis, ¿qué acción es adecuada?

8

¿Qué implica la accesibilidad al atender a personas?

9

¿Qué debes hacer al referir a servicios especializados?

10

¿Qué tono es adecuado al orientar a diferentes culturas?

 
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