New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Froggy Jumps
Froggy Jumps

Objetivos del servicio al cliente

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Objetivos del servicio al cliente

Froggy Jumps

Played 13 %Accuracy 100 Average time 02:18
Create copy

About this activity

Actividad interactiva tipo Froggy Jumps para evaluar y reforzar los conocimientos sobre los objetivos del servicio al cliente, sus características, indicadores y aplicación en la empresa.

Created by

ANIBAL GIANFRANCO GOMEZ MARTINEZ
ANIBAL GIANFRANCO GOMEZ MARTINEZ
Guatemala

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Objetivos del servicio al cliente
 

Froggy Jumps

Objetivos del servicio al clienteOnline version

Actividad interactiva tipo Froggy Jumps para evaluar y reforzar los conocimientos sobre los objetivos del servicio al cliente, sus características, indicadores y aplicación en la empresa.

by ANIBAL GIANFRANCO GOMEZ MARTINEZ
1

¿Qué aspectos evalúa el cliente para determinar si recibió un buen servicio?

2

¿Qué son los objetivos de servicio al cliente?

3

¿Cuál es la función de un indicador?

4

¿Cuál de los siguientes elementos no forma parte de los principales objetivos del servicio?

5

¿Qué actividad corresponde a la etapa de gestión "antes" a la prestación del servicio?

6

¿Qué características debe tener un buen objetivo de servicio?

7

¿Cuáles son los cinco elementos para formular un objetivo completo?

8

¿Cuál es el primer paso para formular objetivos de servicio al cliente?

9

¿Qué indicador permite medir la puntualidad?

10

¿Qué debe buscar una empresa al establecer su nivel de servicio?

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.