Hotel Departments Quiz

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Hospitality dept essentials

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Sri Anggraeni

Indonesia

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Froggy Jumps Hotel Departments QuizOnline version Hospitality dept essentials by Sri Anggraeni 1 Which department handles guest arrivals and check-in? a Housekeeping b Security c Front Office (Front Desk) 2 What department is responsible for housekeeping and room cleanliness? a Housekeeping b F&B c Sales & Marketing 3 A guest finds that the air conditioner in the room is not working. Which department should handle the problem? a Engineering b Concierge c Housekeeping 4 Which department are responsible for room service a Security b Food and Beverage c Housekeeping 5 What is the primary role of the Human Resources Department a Staff Recruitment b Manage reservations c Handle billing and accounting 6 Which department handles food service in the hotel? a Security b Housekeeping c Food & Beverage (F&B) 7 Which department ensures hotel safety and security? a Security b Front Office c Engineering 8 Which department handles accounting and payment processing? a Sales & Marketing b Operations c Accounting 9 A guest wants to make a room reservation. Which department should the guest contact? a Reservation/Front Office b Security c Housekeeping 10 Which department is responsible for promoting the hotel and attracting customers? a Engineering b Quality Assurance c Sales & Marketing

Froggy Jumps

Hotel Departments QuizOnline version

Hospitality dept essentials

by Sri Anggraeni

Which department handles guest arrivals and check-in?

Housekeeping

Security

Front Office (Front Desk)

What department is responsible for housekeeping and room cleanliness?

Housekeeping

F&B

Sales & Marketing

A guest finds that the air conditioner in the room is not working. Which department should handle the problem?

Engineering

Concierge

Housekeeping

Which department are responsible for room service

Security

Food and Beverage

Housekeeping

What is the primary role of the Human Resources Department

Staff Recruitment

Manage reservations

Handle billing and accounting

Which department handles food service in the hotel?

Security

Housekeeping

Food & Beverage (F&B)

Which department ensures hotel safety and security?

Security

Front Office

Engineering

Which department handles accounting and payment processing?

Sales & Marketing

Operations

Accounting

A guest wants to make a room reservation. Which department should the guest contact?

Reservation/Front Office

Security

Housekeeping

Which department is responsible for promoting the hotel and attracting customers?

Engineering

Quality Assurance

Sales & Marketing

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Hotel Departments Quiz

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Hotel Departments QuizOnline version

by Sri Anggraeni

Which department handles guest arrivals and check-in?

What department is responsible for housekeeping and room cleanliness?

A guest finds that the air conditioner in the room is not working. Which department should handle the problem?

Which department are responsible for room service

What is the primary role of the Human Resources Department

Which department handles food service in the hotel?

Which department ensures hotel safety and security?

Which department handles accounting and payment processing?

A guest wants to make a room reservation. Which department should the guest contact?

Which department is responsible for promoting the hotel and attracting customers?

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